Trust center

Trust & Security

Each VisionX product is independent, so security controls are listed per product. We list a control only where the product documents it today. Ask us for anything not shown here during your security review.

Security controls

Encryption in transit

This website and every product sign-in address are served only over HTTPS with valid TLS certificates.

Products: All 13 products

Encryption of stored files

Documents, attachments or media are stored encrypted in the products listed. Scope differs by product: Vaulteer offers per-file encryption as an option.

Products: Humavue, Vaulteer, Resuelto, MeetIQ

Company-scoped data isolation

Each customer company, workspace or entity is kept separate from other customers.

Products: Humavue, PayHub, OmniReach, OmniPost, Vaulteer, Resuelto, CrawlGPT, Fieldora, MeetIQ

Two-factor sign-in

Two-factor authentication is available or mandatory for administrators.

Products: Humavue, OmniReach, Fieldora

Role-based access

Permissions are assigned by role so people see only what their job requires.

Products: Humavue, OmniReach, OmniPost, VisionX, Vaulteer, SealVerity, Resuelto, CrawlGPT, Clear Intelligence, Fieldora, MeetIQ

Audit logs

Sensitive actions, approvals or record access are written to an audit trail for review.

Products: Humavue, PayHub, OmniReach, OmniPost, VisionX, Vaulteer, Signetum, Resuelto, CrawlGPT, Clear Intelligence, Fieldora, MeetIQ

Backup and restore

Backup and restore is part of the records and security module.

Products: Vaulteer

Compliance

  • SOC 2 Type IIn progress

We do not claim any other certification. Hosting regions are confirmed per product during your security review.

Subprocessors

Confirmed from product documentation:

  • Stripe — Card payment processing (OmniReach)
  • Airwallex — Card payment processing (OmniReach)

The full subprocessor list for each product, including email delivery, hosting and AI providers, is available on request.

Data retention and deletion

Customer data in a product is kept for the term of your subscription and handled at the end of it as set out in your agreement. You can ask us to export or delete your data through the contact form.

Trial requests: unconfirmed requests expire after 48 hours, and rejected or expired requests are deleted after 180 days. See the trial privacy notice.

Some products offer configurable retention settings (for example MeetIQ) and legal hold (Vaulteer). Website inquiries are handled as described in our Privacy Policy.

Responsible AI

  • Customer data is not used to train AI models.
  • AI outputs are advisory. Sensitive decisions stay under human review and approval.
  • AI features are described on each product page so you know where AI is used.

Data Processing Agreement

Need a DPA for your security or legal review? Ask through the contact form and tell us which product you use.

Request our Data Processing Agreement